Services
Summary: We're not happy until you are!
Alterations$50 Credit within the first 30 days from the customer receiving the product for suits, $25 for a shirt or vest.
|
RemakesRemakes available to clothing that is unable to be altered within 30 days of receiving it.
|
RefundsRefunds available to clothing that is unable to be altered within 30 days of receiving it.
|
Alterations
We offer a $50 alteration credit for your suit & $25 for a shirt or vest. We make our alteration credit available for up to 30 days after the product has been received . Please contact us at: [email protected] if you have any questions or need a second opinion before going ahead with an alteration.
You can download the Alterations Form and take it to your local tailor to fill out. Once the alteration form is sent back with a copy of the receipt to [email protected] we will refund you the amount and update your information to reflect the new measurements.
You can download the Alterations Form and take it to your local tailor to fill out. Once the alteration form is sent back with a copy of the receipt to [email protected] we will refund you the amount and update your information to reflect the new measurements.
Remakes
If your product is not able to be altered contact us at [email protected] and we can discuss remaking it for you or refunding your money, whichever you prefer within 30 days of you receiving the product. Before we offer a refund or remake we will need you to send us pictures of you in your suit to show us what needs to be fixed. We do not offer remakes or refunds for customization changes unless a mistake was made by us, or for products that can be altered by a local tailor. If your products fabric is no longer available we will ask you to choose an alternate. Once the remake or refund has been approved we ask that you send back the original product before we offer a refund or ship the new product.
If you are an international customer returning the product please state that it's 'returned clothing' with a $1 value on the shipping form to expedite the process.
If you are an international customer returning the product please state that it's 'returned clothing' with a $1 value on the shipping form to expedite the process.